1. Shipping Locations
We offer domestic and international shipping. Please check our website to confirm if we ship to your location.
2. Shipping Fees
Shipping fees are calculated at checkout based on the delivery address, product weight, and shipping method selected.
3. Processing Time
All orders are processed within 2–5 business days. Orders placed on weekends or holidays will be processed on the next business day.
4. Delivery Time
Delivery times vary depending on your location. Domestic orders typically take 5–10 business days, while international orders may take 10–20 business days.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email to monitor your shipment.
6. Shipping Issues
If you encounter any issues with your shipment, such as delays, damage, or missing items, please contact us immediately at rapeti.balamurali@gmail.com. We will do our best to resolve the issue promptly.
7. Custom Duties & Taxes
For international orders, customs duties and taxes may apply, depending on the destination country. These charges are the responsibility of the customer.
8. Return Shipping
If you need to return a product, the return shipping fee will be borne by the customer unless the product is damaged or defective.